Privacy Policy

52 Mondays is responsible for the personal information we collect through our website, coaching services and communications. Our Privacy Officer is accountable for how we handle it.

Newsletter subscribers and people who request our resources

When you subscribe to our newsletter or request any of our resources, whether free or paid, we ask for:

• First and last name
• Email address
• Country
• The group that best describes your current role (for example, finance, legal, compliance or risk, or entrepreneur)
• How you heard about us, if you choose to tell us (for example, LinkedIn, a referral from a client, executive recruiter or HR department, a speaking engagement, or an online or AI search)

If you contact us directly, we will also have the information you include in your message.

When you become a client

We also ask for your telephone number, city and a brief reason for wanting coaching.

To manage your coaching, we may also keep your job title and organization, professional category, onboarding questionnaire answers, the package and number of sessions you purchased and used, appointment details, and contract, payment and invoicing records.

We do not record or transcribe coaching sessions. We may make brief notes during a session to stay focused, and destroy them after the session. Our client records contain administrative information, not a history of what we discussed.

We use personal information to:

• Respond to inquiries and requests for resources
• Schedule appointments and provide coaching
• Send contracts, invoices and other client documents, and process payments
• Send newsletters and other marketing, where you have consented
• Share newsletter content relevant to your role
• Understand how people learn about 52 Mondays
• Keep business and tax records, and meet our legal and professional obligations
• Respond to privacy requests and protect the security of our business

We will not use your information for other purposes without your consent, unless the law permits or requires it.

If you subscribe, we will email you leadership insights, resources and news about 52 Mondays. We only send marketing emails with your consent, as Canada's Anti-Spam Legislation (CASL) requires, and we keep a record of that consent. When we ask for your consent, we explain what we collect and why.

Every marketing email identifies 52 Mondays, includes our mailing address and has an unsubscribe link. You can unsubscribe at any time using that link or by emailing us, and we will process your request within 10 business days.

If you subscribed through LinkedIn, please unsubscribe using LinkedIn's own subscription settings. That feature is provided and controlled by LinkedIn, so we cannot guarantee how it works. If you have any difficulty, please email Camille@52MondaysCoaching.com and we will help.

Unsubscribing does not stop messages needed for services you have requested, such as appointment confirmations, invoices and contracts. You may withdraw consent to other optional uses of your information at any time, subject to legal or contractual limits.

We use, or may use, these service providers, which may process personal information on our behalf:

We choose reputable providers and share only what each one needs. Some store or process information outside Canada, where it may be subject to the laws of other countries.

When we use AI tools, we limit the information we provide to what the task requires. We do not use AI tools to record or transcribe sessions, and we do not enter coaching conversations, medical information or other sensitive personal information into them.

You can pay online through Stripe or by e-transfer. Stripe handles your card details under its own privacy and security practices, and we never receive your full card number.

If you pay by e-transfer, we keep the information that comes with your payment, such as your name, the email address or phone number used to send it, the amount, the date and any message you include.

We keep payment records, such as amounts, dates and invoices, for accounting and tax purposes.

We keep personal information only as long as we need it for the purposes above or to meet legal, tax and accounting requirements. For example, the Canada Revenue Agency requires us to keep financial records for six years. When we no longer need information, we securely delete or destroy it.

We protect personal information with safeguards suited to its sensitivity, including limited access, strong passwords and account security, reputable service providers, and collecting as little as possible.

No system is completely secure. If a breach creates a real risk of significant harm to you, we will notify you and report it to the Office of the Privacy Commissioner of Canada, as the law requires.

Our website uses cookies and similar technologies that the site and our service providers need to work.

We may also use analytics tools, such as Google Analytics, to understand how visitors use our website, for example which pages are viewed and how people arrive at the site. We use this information in aggregate to improve the website, not to identify individual visitors, and we do not use advertising pixels such as Meta Pixel.

You can limit or block cookies through your browser settings.

You may ask us what personal information we hold about you, how we use it, where we got it and who we have shared it with. You may also ask us to correct it or withdraw your consent where consent is the basis for using it.

To make a request, email Camille@52MondaysCoaching.com or write to the address in section 1. We may need to confirm your identity first. We will respond within 30 days, or let you know if we need more time.

If you have a concern about how we have handled your personal information, please contact us first at Camille@52MondaysCoaching.com so we can look into it and try to resolve it.

You may also complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca.

We will update this policy when our practices, service providers or legal requirements change, and post the current version on our website with its effective date.